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How do I know if my order has been received correctly?If your order has been received successfully, we will send you a confirmation by e-mail. Is there no email from Zingy Wear in your inbox? Please check your junk/spam mailbox to be sure, otherwise contact us. There may be an error in the e-mail address you provided or we can help you further.
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The item I have chosen is not in stock, can I order it?We strive to keep our items in stock. Is the item you have chosen not in stock? There is a good chance that it will be restocked soon, keep an eye on the website. Order or reserve an item? Send us a message via the contact form with your wish(es). We will see!
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Which payment method(s) can I use?At ZingyWear you can pay with all known online payment methods: iDeal, ApplePay , Visa, MasterCard, American Express, China Union Pay, JCB, Diners, Cartes Bancaires, Discover, Electron, Maestro. We use the secure payment systems of Wix Payments.
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What are the shipping costs?We're excited to offer free shipping on all orders over 100€ within the Netherlands. If you are ordering from Luxemburg, Germany, France, Belgium, Spain, Sweden or Austria, you can also enjoy free shipping on orders over 130€. We are also offering free shipment on all orders from Turkey. Custom Clearance costs should be beared by customer. Zingy sends all mail and packages with PostNL within the Netherlands and to most of the Europe countries. You will always receive a Track & Trace code so that you can track your order. Standard Shipment Cost (inc. BTW):
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How Do I Return Items From My Order?Products must be returned unused, unwashed, in their original condition and with all tags attached for a full refund. Once received, all items are subject to inspection. If the returned item is used, dirty or damaged, we may not refund the whole purchase amount. We reserve the right to refuse returns that are shipped after the 14-day grace period has expired. All returns must be made at your own cost. Please refer to our returns policy for further information.
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Which countries do you ship to?We ship to the following countries: The Netherlands, Austria, Belgium, France, Germany, Luxembourg, Spain, Sweden, Turkey. If your country is not listed, we unfortunately not ship there yet. We aim to ship to more countries soon!
FAQ
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